User ManagementĪny remote PC access software should also provide you with all the tools to keep your data safe. Some products handle this through the drag-and-drop functionality, while others offer synced clipboards which allow users to copy/paste text and images between local and remote computers. File Transfer & Synced ClipboardsĮasy file transfer between computers is another crucial option. This functionality is particularly useful for IT administrators and managed services providers for updating, maintaining, and troubleshooting their organization’s or clients’ software. This feature enables user access without the confirmation of another user. We also consider the amount of storage space offered by remote desktop programs for storing session recordings, screenshots, and notes. Typically, the upper limit is set to six, but many companies will allow you to increase that number by purchasing extra concurrent session licenses. While looking for the top software solutions, we researched the average number of concurrent sessions users can have.
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Most vendors support Windows, Mac OS, Linux, and Chrome OS. That ensures you can access and control different OSs from different devices. The top products should support various operating systems and devices. With that in mind, we’ve analyzed the essential features of these products. Remote access programs can be used for a variety of purposes, including remote computer support, control, work, e-learning, employee monitoring, etc.
This is based primarily on the features and the overall performance of the software. The deployment options, much like industry and business size focus, don’t determine how a product will rank in the table. Users don’t need to invest in any hardware, while software vendors help with all technical aspects of their product. Remote desktop connection software deployed in the cloud is a budget-friendly solution that comes with monthly or yearly subscription fees. This type of deployment comes with a one-time fee, requiring a significant financial investment but offers a high level of customization. On-premise solutions require a team of IT experts to install, update, and maintain the software. Remote desktop solutions are usually deployed either in the cloud or on the company’s premises. This part of our evaluation process doesn’t affect the rankings of the software, it only helps us categorize it properly. For this audience, remote desktop software is typically available for non-commercial use only.
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Lastly, nearly all software solutions from this category have a free version that will suit the needs of individual users. That said, some platforms are aimed specifically at SMBs or large organizations. Many vendors strive to provide businesses of all sizes with a remote desktop solution. This type of software is also quite flexible in terms of business size. Remote access software is most commonly used in the IT sector, but it has also found applications in other industries, including: The first step of our evaluation methodology is to group the software based on the following parameters: industry and business size focus, and deployment options. Read on to discover the different aspects we included in our ranking process which have helped us determine which solutions we’ll include in the table, as well as the position of each of these platforms. To find the top remote access products on the market, we’ve tested multiple solutions against specific criteria. Web-based Remote Access Software Ranking Process
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